Challenge 

After 18 months unable to celebrate their winners’ successes over a very challenging year, our client wanted to host an incentive trip that brought their attendees back together in an unmissable and unforgettable way. 

Following the previous months of pandemics and lockdowns, we knew it was essential to ensure every procedure and protocol was in place to ensure a truly safe and considered trip for those travelling to and taking part in the event. 

Solution 

Creating an immersive & engaging experience 

Held in Palm Springs, California, our expert teams cultivated the entire program and flow – from pre-event to post-event, not a communication or moment was unconsidered or uncelebrated.​ 

We were able to ensure that this incentive trip looked stunning, felt once-in-a-lifetime, and ran seamlessly by combining the know-how and expertise of several of our exceptional teams:​
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• Content, Communications & Engagement​ 
• Creative Concept & Design​ 
• Project Management & Planning team 

Working alongside the client and our preferred DMC in the region, our Project Management & Planning team tirelessly prepared a remarkable agenda of onsite events and activities to engage and enthral the attendees during their time on the trip.​

These included:​

• Coachella themed dinner, compete with Ferris wheel​ 
• Gala dinner at the Dina Shore house, complete with Leo DiCaprio look alike​ 
• Memorable offsite activities, including a BMW driving experience​ 

Our Creative Concept & Design team developed a customised logo for the trip, immediately building a sense of exclusivity around the event.​

Next, our Project Executives and Creative teams designed a dedicated website and event app which incorporated the branding and themed elements of the trip. Here, the attendees could view all the details of the upcoming trip, building anticipation​ while browsing many of the trip’s activities and general agenda flow. Attendees could also use the app to always check out the health & safety considerations and procedures.

To create further excitement around the trip, our Project Manager also developed, packaged, and shipped a pre-event gift for all those invited.​

As well as all of this, our Project Manager also developed an onsite winner gift strategy that linked in flawlessly with both the agenda and destination.​

Coupled with the location, the attendees had nothing but VIP treatment throughout the entirety of their time at the event. 

When developing the incentive trip’s program of activities, health & safety was considered at every instance; any activity or venue that did not adhere to or uphold our strict level of consideration was dismissed ahead of the final program being confirmed​. The use of outdoor spaces for dining and private transfers ensured each individual attendee was taken care of and considered. putting any single person at risk​ 

Collectively, these elements ensured the remarkable nature of the trip was something not to be missed! 

Result 

Client feedback